DIC Junior L1 L2 Application Support Recruitment 2026 has one contract post for graduates with 1 to 2 years of application or technical support experience. The online form will close on 18 November 2026.
The role handles front-line tickets on a government case-management platform, and it requires willingness to work in support rotations. See more on our Latest Sarkari Naukri page.
DIC Junior Support 2026: Overview
| Particulars | Details |
|---|---|
| Organisation | Digital India Corporation |
| Advertisement No. | N-22030/149/2024-DIC, dated 3 November 2026 |
| Post | Junior: L1 / L2 Application Support |
| Vacancies | 1 |
| Experience | 1 to 2 years |
| Posting | Delhi/NCR, transferable |
Important Dates
| Event | Date |
|---|---|
| Last Date | 18 November 2026 |
| Interview | Not Announced |
Application Fee and Age Limit
No application fee is mentioned, and no specific age number is printed for this post. Age is counted on the last date, where it applies.
Post-wise and Category-wise Vacancy
One post, and no category split in the advertisement.
Educational Qualification
A Bachelor’s degree in any discipline, with 1 to 2 years of experience in application or technical support.
Required Skills
- Basic understanding of web applications, REST APIs and monitoring tools
- Strong communication and discipline in handling tickets
- Willingness to work in support rotations
- ITIL awareness is an advantage
ITIL is a widely used framework for running IT services. It covers how incidents and problems should be handled.
Duties of the Post
| Duty | Meaning |
|---|---|
| Front-line support | Take user tickets at L1 and L2, and pass true defects to L3 |
| Health monitoring | Watch applications, do first-level troubleshooting and raise alerts |
| Onboarding help | Support new offices and users as they join the platform |
| Documentation | Keep the knowledge base and FAQs updated |
| Time limits | Track ticket resolution against SLAs |
L1 is the first level of support, which handles common queries. L2 handles more technical issues. L3 usually means the engineering team that fixes code. The advertisement mentions that true defects go to L3.
Salary and Pay Scale
No figure is given. Pay is consolidated, and is set by qualifications and experience under project norms.
Selection Process
DIC shortlists with an objective matrix that covers education, relevant experience, domain expertise, certifications, publications and other approved points. Only shortlisted candidates are called for interview. Meeting the minimum conditions does not guarantee a call.
Exam Pattern
There is no written exam in the advertisement.
How to Apply
- Read the Junior L1 / L2 section in the advertisement.
- Open the DIC recruitment portal.
- Fill in your details, and upload your resume.
- Submit the application by 18 November 2026.
Serving government or PSU staff need to apply through proper channel, or bring a No Objection Certificate.
Who Reports to Whom
The same advertisement includes a Manager for Development, Support and Onboarding. That person plans rosters for the support tiers, including the three junior resources. So this support role will work within a managed team and a set roster.
Why This Role Can Be a Good Start
Candidates in early careers gain exposure to government users, monitoring tools and live incident handling. If you have used ticket tools such as Jira Service Management or Freshdesk, mention that in your resume. These tool names are examples from us, and are not listed by DIC.
The post is temporary and project-based. It gives no right to a permanent post. Details in your application will be verified before you join.
All 11 Positions in This Advertisement
Each position has one vacancy. Candidates can compare the experience asked for each role:
| Post | Experience Asked |
|---|---|
| Manager – Development, Support & Onboarding | 8+ years |
| Platform & Security Engineer | 6+ years |
| Product Manager | 5+ years |
| AppSec Specialist | 5+ years |
| DevSecOps Engineer | 4+ years |
| Full Stack Developer | 3+ years |
| Frontend Developer | 3+ years |
| QA Tester | 3+ years |
| Junior: Backend / Mobile Developer | 1 to 2 years |
| Junior: QA & Security Support | 1 to 2 years |
| Junior: L1 / L2 Application Support | 1 to 2 years |
About Digital India Corporation
DIC is a not-for-profit company under Section 8 of the Companies Act 2013, set up by the Ministry of Electronics and IT. It supports the Digital India programme, with work in areas like e-Governance, e-Health and e-Payments. The Digital Office Platform in this advertisement uses open-source components on government cloud.
Important Links
| Link | Open |
|---|---|
| Detailed Advertisement PDF | Click Here |
| Apply Online | Click Here |
| Job Page | Click Here |
Frequently Asked Questions
What does support rotation mean?
It usually means working in shifts or turns with other team members, and the notice asks for willingness to do this.
Is a technical degree necessary?
No. Any Bachelor’s degree is accepted.
Can a fresher apply?
The advertisement asks for 1 to 2 years of experience.
Where will I be posted?
In Delhi/NCR, with possible transfer to project locations.